Senior Management Staff

Andrea Urton, Interim Chief Executive Officer

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Andrea received her MS in Clinical Counseling Psychology from San Jose State University in 2001 and her license as a Marriage Family Therapist in 2005.  She has spent her career in mental health striving to provide the highest quality, innovative and culturally competent services for youth and families in Santa Clara County’s highest risk communities.  Andrea has focused her energies on operationalizing practices and systems that allow agencies programs to grow and sustain.  She has a strong passion for diversity and inclusion and has brought this passion at the agencies she has supported, as the Program Coordinator for Gardner Family Care Corporation Prevention & Early Intervention Services and as the Clinical Director responsible for EMQ FamiliesFirst Diversity and Inclusion practices in Santa Clara County and the Chief Operating Officer for Alum Rock Counseling Center as well an Adjunct Lecturer for Santa Clara University, where she works to increase awareness around issues of diversity and inclusion and organizational implementation and sustainability of these best practices.  Her personal and professional goals are to ensure that everyone has the cultural and linguistically competent resources and supportive services that allow them to thrive.

Cindy Zbin, Chief Development Officer

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Cindy Zbin joined the HomeFirst team in August 2012 after eleven years of managing nonprofit development programs throughout the Bay Area. Her specialties include event management, major donor cultivation, corporate and foundation giving, solicitation, and fund development strategic planning. During her tenure at HomeFirst, she has overseen expansion of the Fund Development department and transformation of the board’s fundraising capacity, along with a 20% increase in donors, a nearly 30% increase in contributions, and the largest proceeds ever recorded for the agency’s longest-running fundraiser. In her previous role as Director of Development at the Alum Rock Counseling Center in San Jose, Ms. Zbin successfully initiated the Major Gifts Program and increased sponsorship and attendance at the annual fundraising event. Ms. Zbin has also held development and management positions at Samaritan House, Catholic Charities of Santa Clara County, and InnVision. She holds a BA in Communications from Santa Clara University, a Non-Profit Management Certificate from San Jose State University, and is a Certified Fund Raising Executive (CFRE). She currently serves the Association of Fundraising Professionals Silicon Valley Chapter in their mentorship program and CFRE Review Course.

Sherry Snow, Interim Chief Financial Officer

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Sherry Witt Snow of Snow Consulting has more than 30 years’ experience in financial management for Fortune 500 companies and a MBA in Finance and Marketing from Willamette University. Her ongoing CFO services are conducted in accordance with GAAP and Sarbanes-Oxley. She has special training in fraud detection and prevention through the Association of Certified Fraud Examiners.  As an author and speaker, Sherry takes an accessible approach to a variety of financial topics. Her speaking topics include: 4 Mistakes Entrepreneurs Make, Left Brain Accounting for Right Brain People, and Do I Really Have to Have a 40-Page Business Plan? Sherry is a past president of the San Jose Toastmasters.

Teri Provence, Director of Property Management

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Ms. Provence joined HomeFirst in March 2007 with 18 years of experience in property management. She has extensive experience with affordable housing utilizing federal and state grant funding, and is certified as a Compliance Specialist and as a Tax Credit Specialist. As Director of Property Management, she is responsible for supervising eight HomeFirst sites in Santa Clara County, managing the day-to-day operations of the Property Management division, and oversight of capital projects throughout the agency. A graduate of Humboldt State University, she holds degrees in Recreation Administration, Business Administration, and Psychology.

Claire Wagner, Director of Communications

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Ms. Wagner is a seasoned marketing communications manager, strategist, copywriter, and social media manager. She joined HomeFirst in July 2013, having previously served as a marketing consultant to the agency. As Director of Communications, she is responsible for direct mail and email fundraising, media relations, newsletters, the website, social media, videos, advertising, event promotion, and literature. She also managed the recent rebranding of EHC LifeBuilders to HomeFirst.  Ms. Wagner previously consulted with many other local organizations including Applied Materials Foundation, Santa Clara County Public Health Department, Stanford Hospital & Clinics, Second Harvest Food Bank, and United Way Silicon Valley. She also served as the Director of Communications for Catholic Charities of Santa Clara County. Prior to starting her own business, Ms. Wagner worked in technology marketing as an agency Operations Director, Public Relations Director, and Copywriting Manager. She began her career in Business Development and holds a BA in Economics from the University of California at Davis.