Our Programs

HomeFirst Services is the premiere provider of programs, services and housing (transitional, bridge, emergency interim to permanent and permanent housing) and shelter sites for those who are homeless or in imminent risk of being unhoused across Santa Clara County and southern San Mateo County. We service over 6,000 homeless individuals, families with children, veterans & young adults each year.

Our programs are divided into the following Business Units:

Emergency Shelter

Supportive Services

Veterans Program

Clinical Services

Program Highlights

Our programs & services are organized around 4 business units:

Emergency Shelter Services (Client Capacity: up to 640 Nightly)

Boccardo Reception Center (BRC)

The BRC is the is the largest homeless service center in Santa Clara County, serving 250 adults nightly. It operates year-round, 24 hours a day, providing shelter and transitional housing as well as a wide array of critical services.

Emergency Interim Housing (EIH)

EIH- Provides temporary ‘tiny homes’ for the City’s most vulnerable houseless people as an emergency COVID-19 response.  Units for single adults and/or couples have individualized climate control, a bathroom with a shower as well as shared amenities such as laundry facilities, kitchen/pantry/dining hall, computer lab, dog run, container gardens, on-site support and more.  


Veterans Services

At the BRC, we offer the most comprehensive services for homeless veterans in the County, including mental health counseling, employment placement, emergency shelter, transitional housing, and support for families of veterans who are at risk of homelessness.

Sunnyvale Family Shelter

Sunnyvale Family Shelter is open year-round and serves up to 140 individuals and families nightly. The shelter operates on a referral basis, and all guests can receive a variety of case management and support services.

Bridge Housing Communities (BHC)

We are excited to announce a pilot program in partnership with the City of San Jose opening in 2020. HomeFirst’s Bridge Housing (BHC) Program provides safe and secure interim housing to eligible individuals enrolled in Santa Clara County and City of San Jose Rapid Rehousing Programs. Participants receive an array of on-site supportive services and access to resources needed to build a lifestyle of self-sufficiency.



We have the largest outreach program for people living on the streets and in encampments in San Jose. Each day, our team distributes necessary supplies and information to those who are unsheltered within the city of San Jose and helps to resolve issues that prevent individuals from getting housed.

Cold Weather Shelter Program (CWSP)

HomeFirst has operated Santa Clara County's CWSP for nearly three decades. Shelters are in Mountain View and Gilroy and open from December to April each year. Individuals can self-refer.

In partnership with the City of San Jose, we are the service provider for two Overnight Warming Locations (OWLs) that operate throughout Winter that offers emergency assistance to those who do not have shelter placement.

Family Living Centers

At the Sobrato Family Living Center in Santa Clara and the Boccardo Family Living Center in San Martin, we provide housing services and more for families across the county.

We operate the Sobrato House Youth Center for foster youth in downtown San Jose and support youth living in the community who have aged out of the foster care system.

Point In Time Count

Every two years, during the last 10 days of January, communities across the country conduct comprehensive counts of their homeless populations to measure the prevalence of homelessness in their communities. Communities collect information on individuals and families sleeping in emergency shelters and transitional housing, as well as people sleeping on the streets, in cars, in abandoned properties, or in other places not meant for human habitation.


The County of Santa Clara, the City of San Jose, the other cities in Santa Clara County, and the Continuum of Care worked in conjunction with Applied Survey Research (ASR) to conduct the Santa Clara County Homeless Census and Survey. The 2019 reports of this effort is available below.

Santa Clara County Point in Time Count 

City of San Jose Point in Time Count

Get Involved

Learn more about homelessness from our newsroom.

Volunteer to help at our locations.

Donate to help end homelessness for our clients.

For donations, our Federal Tax ID #: 94-2684272


Follow Us

  • Facebook Page
  • Twitter
  • Youtube
  • Instagram